Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, UNLESS package/products are received damaged or has missing items. Damaged or missing items will be fully compensated!!💚

To start a return, you can contact us at kirwinvasquez@gmail.com or visit our Facebook page and throw a message @Wandering Ruuts Crafted Necessities.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions/conerns at kirwinvasquez@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and get your grounding products🌿 flying your way!💚

Exchanges
Remember, you can always exchange products if you've changed your mind, just reach out to choose your exchange, and forget about the extra fees!

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kirwinvasquez@gmail.com or reach out on Facebook @Wandering Ruuts Crafted Necessities